Last reminder: Pro-Dev Day

Could it be that you’re still thinking about joining us for “Pro-Dev Day,” this Monday, October 10? And could it be that you have a few lingering questions about this all-day professional development conference for Hope employees? Let’s see if we can address some of those questions:

  • Will I be welcome? With open arms. Every employee is invited, and every employee is welcome!
  • What if I don’t have all day to spend at the conference? You’re in luck! Participants may attend all or any portion of the day. We’d love to see you there, even if you are able to participate in only one session.
  • What if I can’t afford the registration fee? Haha, trick question! This is the most budget-friendly conference you’ll ever attend. The entire day —even lunch — is free of charge to employees.
  • Where do I go? Meet us at the Haworth Center, and we’ll help you find your session location.
  • What if I haven’t registered? What are you waiting for?! We encourage you to register today so that the planning team can anticipate space and catering needs. If (and only if) you register in advance, you’ll have a chance of winning some fantastic door prizes.
  • What if I forget to register? No worries —for the most part. Registration is not mandatory for most sessions. However, registration is required for the “StrengthsFinder” session and for lunch, featuring keynote speaker Jason Kehrer ’03, who will present “The Art and Design of Empathy in Everyday Life.” Note that registration for the “StrengthsFinder” session will close at 4pm today.
  • What if I can’t decide which session to attend? That’s a tough one. We think they all look pretty great!
  • What if I am super-excited about Pro-Dev Day and I want to share my excitement with others? If that’s the case, then you’ve just been officially inducted into the Public Affairs and Marketing Admiration Society. Feel free to post about the event on social media using the hashtag #HopeProDev. Memes always encouraged.
  • Where I go to learn more and sign up? Glad you asked! Check out these sites for more details:
  • Learn more
  • Schedule
  • Sessions
  • Keynote
  • RSVP

We look forward to having some fun on Monday, October 10!

Register for Pro-Dev Day!

It’s just around the corner! On Monday, October 10, the Public Affairs and Marketing Division and the Office of Human Resources will cohost the first-ever “Pro-Dev Day,” a professional development conference especially for Hope employees. This all-day event will take place at the Haworth Center.

Pro-Dev Day is free for all employees. Everybody is welcome, and participants may attend all or any portion of the day.

Please take a moment to review the Pro-Dev Day schedule, which features sessions on a number of topics. We encourage you to register in advance so that the planning team can anticipate space needs. While registration is not mandatory for most sessions, it is required for the “StrengthsFinder” session and for lunch (free!), featuring keynote speaker Jason Kehrer ’03, who will present “The Art and Design of Empathy in Everyday Life.” 

Don’t delay — sign up today. We look forward to seeing you on October 10!

Save the Date: A Pro-Dev Day Just for Hope

Please mark your calendars for a new event coming soon! On Monday, October 10, the Public Affairs and Marketing Division and the Office of Human Resources will be co-hosting a professional development conference for Hope employees. The goal of this daylong event is to empower our colleagues with tools, skills and knowledge that will strengthen our collective efforts and also provide frequently requested information.

Like other professional development conferences, this event will feature a lineup of breakout sessions and general sessions on a selection of topics. (It also will include lunch!) The event will take place at the Haworth Center, making it easily accessible to employees. All are welcome, and participants may attend one, some or all sessions. We will be asking for you to RSVP so that we can plan accordingly.

Here are some of the topics being offered:

  • Planning and Promoting Your Campus Event
  • Tools to Simplify Social Media Management
  • Storytelling: Avenues for Sharing Your Story
  • Using inHope/Calendar
  • Upping Your PowerPoint Game
  • Your Handbook 101: What’s Changing?
  • Retirement on the Horizon? What You Need to Know
  • StrengthsFinder
  • Wellness


Why during Fall Break? We planned the conference to occur when offices are a little quieter and staff may have more availability. Understandably, some individuals may be off campus that day. If you’re not able to join us, don’t fret — we are already thinking ahead to the next one!

In the spirit of community, we hope that this event will live into Strategic Plan Goal 4, Objective 3: Assess, address and promote a campus culture where each person can flourish. Supervisors, please encourage your staff to participate.

Watch for registration details coming soon. We look forward to a great conference with you!

Letting go is never easy

One of our goals in transitioning to our new website is to make Hope’s website smaller. There was too much information on our old site, and that just makes it harder for our users to find what they’re looking for. It’s time to slim down.

But that isn’t always easy to do. We’ve gotten used to doing something just because that’s the way we’ve always done it. We’re attached to it. We disagree about what’s actually important to our audiences.

Here are a few questions to help assess your content:

1. Does my audience actually need this information?

Sometimes we put content on our website because it’s important to us, not because it’s important to our user. If it doesn’t answer a question your audience is actually asking or provide information that’s truly valuable to them, then it shouldn’t go on the website. And remember: You are not your target audience.

2. Does this information already exist elsewhere?

We shouldn’t duplicate content. If a user can access the information somewhere else — the registrar’s or provost’s offices, for example, or the online catalog or event calendar — then we should simply provide easy access to that content. Link to it in a way that makes sense to your user.

3. Does this information really belong somewhere else?

Maybe the content is important to your audience, but it really belongs somewhere else. Sure, that syllabus is critical for the 18 people enrolled in your course this semester — but our public-facing website probably isn’t the best place to put it. (That’s what Moodle is for.) Figure out where it belongs, and let’s make sure it goes there.

New Athletics Website and Mobile App

We’re excited to announce the launch of a brand-new Athletics website and mobile app! Thank you to our partners PrestoSports and Mighty in the Midwest for a great collaboration.

Learn more about the project.

Download the app for iOS App Store and Google Play.

Announcing: inHope, the new KnowHope

The new college intranet, which is replacing KnowHope, is now live and available! The new service is called inHope, and can be accessed at It is only accessible to individuals who have a email account. Features of inHope include: mobile friendly, easy to scan/filter, common links, easy to submit announcements, today’s events calendar, featured news, academic calendar, people search, blog posts, Instagram photos, a survey of the week and more!

Learn more about inHope

  • Mobile friendly: (responsive to every device size)
  • Links: quick access to all of the common links, resources and services you use on a regular basis can be found in the orange navigation bar at the top. Hover over “Resources” to see links for Resources (commonly accessed items), Services (forms and requests), and Safety (emergency guide, incident reports, etc).
  • Content Filters: colored filters can be turned on and off, applying to everything on the page
  • Announcements: tagged announcements can be viewed by clicking the announcement title. A new streamlined submission form makes it easier to submit announcements, which allows you to determine how long you want your announcement to stay on the site. Announcements should include information that pertains to the majority of campus and is not an event (unless you’re previewing your event in advance) and not something already covered in an official press release.
  • Featured Story: most days a new item will appear highlighting a big story for the day (news story, blog post, big event, campus photo, etc).
  • Today’s Events: will always show all events happening today. This is showing a direct feed from our campus web calendar. View instructions for submitting an event to the events calendar.
  • Take Note: these boxes will feature various content that is important to take note and may have a longer shelf life than an announcement.
  • Academic Calendar: this will pull a direct feed of the Academic Calendar via a Google Calendar maintained by the Registrar’s Office. You can also subscribe to it and add it to your own Google Calendar.
  • People Search: Employee Search and Student Search both pull the same information as KnowHope People Search did, but now is a filter instead of a search, which returns even quicker results. Employees can be searched by name or by department as well as sorted.
  • Other Services: you’ll also find updated versions of Marketplace, Ride Exchange, Incident Reports and (coming soon) Minutes and Agendas.
  • More: also explore blog posts, Instagram photos, and a fun survey of the week sponsored by the Frost Center!


Questions or suggestions? Contact us at

Introducing Websmith

A while back we launched Websmith, a new users’ group for people who actively manage web content in OU Campus. For those of you who couldn’t make our first meeting, here’s a quick introduction to what we’re trying to accomplish.

Please join us at an upcoming meeting! You can sign up online to express interest.


To connect campus users who develop, edit and maintain content in OU Campus and equip them to effectively represent Hope College online.


  • Connect with OU Campus users in other departments and offices
  • Participate in focused learning about OU Campus and/or web content
  • Celebrate success of group members and other departments, offices and programs (e.g., showcase new websites, highlight new concepts or ideas)
  • Identify and share best practices, tips and tricks
  • Express pain points and identify solutions to common problems


1. Monthly meetings

Here’s a sample agenda:

1 p.m. — Mingle
1:10 — Announcements; celebrate success
1:15 — Featured topic
1:35 — Featured topic Q&A
1:45 — General Q&A
1:55 — Dismiss

Upcoming meetings are scheduled for the first Tuesday of the month (generally) at 2 p.m. in the DeWitt Herrick Room. Here are the dates:

  • September 6
  • October 4
  • November 1
  • December 6
  • January 3
  • January 31
  • March 7
  • April 4
  • May 2

2. Online community

For now, look for additional information right here on the Public Affairs and Marketing blog. You can find it with the new Websmith category. If you’re looking for an easy way to get updated with every new Websmith posts, please subscribe.

Eventually, we’ll put some work into developing a robust online community, including easy access to digital resources, training videos and other material.

3. Additional training

We’ll spend some time at each meeting with in-depth training. In our last meeting, we covered those pesky images — how to upload them and size them for your page and how to create and use new photo gallery assets.

Potential topics for future meetings include:

  • Using assets and snippets
  • Editing images outside of OU Campus
  • Creating video for the web
  • Grammar and style
  • Making workflow work for you

Of course, we welcome your suggestions!