Recently you may have received text messages on your phone regarding Holland weather advisories and timely safety precautions for our campus. You also may be wondering what these messages are, where they come from and how to take action.
Hope College Campus Safety sends emergency notification texts, including notice of weather-related closures, via the HOPE ALERT system. These messages begin with the words, “HOPE ALERT,” followed by timely information that advises students, faculty and staff with instruction for further action to stay safe.
Here is some important information that Campus Safety would like you to know about Hope Alerts:
Why pay attention to a HOPE ALERT?
Campus Safety officers and dispatchers are vigilant about various happenings on campus as well as in Holland, especially in the area surrounding campus. If they hear of an event that is concerning and poses a potential threat to people at Hope, a Hope Alert is sent out. The most effective way to stay out of harm’s way is to follow the safety precautions recommended in the HOPE ALERT.
I didn’t receive a HOPE ALERT? What do I do?
Making sure that you are signed up to receive emergency text alerts is the first step to ensuring that you are keeping yourself safe. To sign up for the system or verify that your information is current:
- Log in to plus.hope.edu with your User ID and PIN.
- Enter Secure Area > Personal Information > Update Emergency Contacts
- If your name is not listed, add a New Contact. Enter your name and cell phone number.
- To receive emergency text messages, the relationship must be set to Self and your name must be listed in the first (1) order spot.
- Click Submit Changes.
Take responsibility for your own safety by double-checking that the correct contact information is in the system.
What happens after I receive a HOPE ALERT?
All relevant updates during an emergency are issued via the HOPE ALERT system, the Hope Alert page, inHope and the @HopeCollege Twitter account. Calling Campus Safety during an emergency should occur ONLY if you have critical information to report about the situation. Lines should stay open for officers to resolve the situation with those needing to report information about the emergency.